Your privacy is critically important to us. At MarketMuse, we have a few fundamental principles:
- We don’t ask you for personal information unless we truly need it. (We can’t stand services that ask you for things like your gender or income level for no apparent reason.)
- We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
- We don’t store personal information on our servers unless required for the on-going operation of one of our services.
- In our products, we aim to make it as simple as possible for you to control what’s visible to the public, seen by search engines, kept private, and permanently deleted.
If you have questions about deleting or correcting your personal data please contact our support team at firstname.lastname@example.org.
Like most website operators, MarketMuse, Inc. (“MarketMuse”) collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. MarketMuse’s purpose in collecting non-personally identifying information is to better understand how MarketMuse’s visitors use its website. From time to time, MarketMuse may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
MarketMuse also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users who use our tools without creating an account. MarketMuse only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.
We may receive Personal Information about you from third party sources, including partners with which we offer co-branded services or engage in joint marketing activities, and publicly available sources such as social media websites.
Gathering of Personally-Identifying Information
Certain visitors to MarketMuse’s websites choose to interact with MarketMuse in ways that require MarketMuse to gather personally-identifying information. The amount and type of information that MarketMuse gathers depends on the nature of the interaction. For example, we ask visitors who create a free account at MarketMuse.com to provide an email address. Those who engage in transactions with MarketMuse – by siging up for a paid account, for example – are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, MarketMuse collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with MarketMuse. MarketMuse does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
MarketMuse may collect statistics about the behavior of visitors to its websites. For instance, MarketMuse may analyze the queries submitted by users to improve result quality. MarketMuse may display this information publicly or provide it to others. However, MarketMuse does not disclose personally-identifying information other than as described below.
Protection of Certain Personally-Identifying Information
MarketMuse discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on MarketMuse’s behalf or to provide services available at MarketMuse’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using MarketMuse’s websites, you consent to the transfer of such information to them. MarketMuse will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, MarketMuse discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when MarketMuse believes in good faith that disclosure is reasonably necessary to protect the property or rights of MarketMuse, third parties or the public at large. If you are a registered user of MarketMuse and have supplied your email address, MarketMuse may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with MarketMuse and our products. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. MarketMuse takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
To unsubscribe from our communications
You may unsubscribe from our marketing communications by clicking on the “unsubscribe” link located on the bottom of our e-mails or by sending us email us at email@example.com or postal mail to MarketMuse, 77 Sleeper St One Seaport Square, Boston, MA 02210, USA, Attn: Privacy. Customers cannot opt out of receiving transactional emails related to their account with us or the Service.
If MarketMuse, or substantially all of its assets, were acquired, or in the unlikely event that MarketMuse goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of MarketMuse may continue to use your personal information as set forth in this policy.
- May 25, 2018: Updates to Unsubscribe and Personal Information sections.
- September 10, 2019: Update to address in Unsubscribe section.